Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 3-5 business days for us to process your order due to the high volume of orders we experience.
You will receive a confirmation email with your tracking number once your order has been dispatched.
| Destination | Courier | Delivery Time | Tracking |
|---|---|---|---|
| United Kingdom | Royal Mail Tracked 48 | 2–3 business days | Full tracking included |
| United States | Royal Mail International Tracked | 7–14 business days | Full tracking included |
| Europe | Royal Mail International Tracked | 5–10 business days | Full tracking included |
| Rest of World | Royal Mail International Tracked | 10–21 business days | Full tracking included |
*Delivery timeframes are estimates and begin from the date of dispatch, not the date of order. Delays may occur during peak periods.*
International Customs, Duties & Taxes
Please note that all international orders may be subject to customs fees, import duties, and local taxes upon arrival in your country. These charges are determined by your local customs authority and are entirely outside of our control.
Customs fees and import duties are not included in your shipping cost and are the sole responsibility of the customer. We are unable to predict, calculate, or cover these charges on your behalf.
If you refuse to pay customs fees and your parcel is returned to us, you will be refunded for the product cost only.
We recommend checking with your local customs office before placing an order if you are unsure what charges may apply.